Start with the framework
Diagnose. Find the constraint. Quantify. Execute. Measure.
Learn how the Inflection Diagnostic turns a vague business problem into a focused, measurable intervention.
Explore the Inflection Diagnostic →What we diagnose
Six performance areas. One full business picture.
We start broad, identify the constraint and then focus execution where the commercial opportunity is strongest.
01Lead flow
Lead Flow & Follow-up
Response speed, missed leads, qualification, appointment conversion and CRM ownership.
KPI · lead → appointment
02Sales
Sales & Closing
Offer clarity, objections, pipeline quality, close rate and average job value.
KPI · close rate
03Margin
Pricing & Margin
Pricing discipline, job economics, gross margin and profit leakage.
KPI · gross margin
04Finance
Books & Financial Visibility
Reporting, cash visibility and decision-ready numbers.
KPI · cash visibility
05People
Staffing & Hiring
Roles, accountability, utilisation, hiring and team bottlenecks.
KPI · utilisation
06Demand
Marketing & Web Presence
Positioning, acquisition, conversion, tracking and lead economics.
KPI · lead value
The Inflection Diagnostic
You do not buy the whole list.
The diagnostic determines what should happen first. A focused intervention is usually more useful than a broad package of activity.
If the constraint is elsewhere
Do not spend money fixing the wrong thing.
Pricing, sales, cash, staffing or delivery can be the real constraint. The diagnostic exists to find that out.
Next step